Are you open, how long is the wait, can I get in.

A day of calls, answered.

9:00am, doors open: "Is Sam in today?"

Said honestly he is booked until two, and offered his 2:15.

12:20pm, two in the chairs: "A dad wants cuts for himself and two boys after school."

Booked three back to back from 3:30 so they are not waiting around.

4:52pm, clippers running: "Skin fade and a beard tidy tonight, first time in."

Booked 6:15 for forty-five minutes, texted the address and the late-cancel policy.

8:40pm, closed: "A groom wants cuts for five on Saturday morning."

Texted you BIG JOB, and told the groom your answer before breakfast.

It already knows how these calls go.

This is the setup you get on day one, and you can read and change every word of it.

Handles walk-in questions

How long is the wait, are you open, can I get in before close.

Uses your appointment lengths

Configure different durations for a cut, a beard tidy and a combined service.

Keeps the barber preference

Regulars get their barber, or are told honestly when he is booked.

Captures booking changes

Helps callers explain the change and confirms only what the connected calendar has accepted.

Holds the late-cancel policy

Says it at booking so it is not a fight at the door.

Tells you about group bookings

A wedding party or a team wanting cuts texts you first, and your answer goes back to them.

Books from a reference photo

Clients send the cut they want; it books the right service for the fade and beard work in it.

Replies to booking texts

Switch it on and it answers texts with real times, so nobody waits for you to finish a cut.

Regulars Due, built for barbers.

Regulars due a cut, with a one-tap text to book them back in. It is sorted by what each call needs from you, most urgent first, and you can ring or text anyone straight from their card. It fills itself from what callers told the receptionist, so nothing is typed in.

When it cannot wait, it gets you.

Barbering rarely has emergencies, so the list is about the money: groups and the day that matters.

Urgent by default: A wedding party on the day; A large group booking. Aroha texts the owner straight away, rings them if they do not reply, and tells the caller the answer.

The cut they want, booked for the right time

It texts a link, the client sends a reference photo, and it books the service that matches the fade and the beard work in it.

Works with what you already use.

Import your clients by spreadsheet so it knows your regulars. It can book into its own calendar, or take the request and send you the details to confirm in your app.

What it costs

Start free. Plans from NZ$79.99 a month, or pay as you go at NZ$0.59 a minute plus NZ$5 a month for a number. Month to month, no contract.

Questions

Will it give a realistic wait?

Yes, and never an optimistic one. Telling someone twenty minutes when it is fifty is how you lose them for good.

Can people ask for a specific barber?

Yes, and it says honestly whether he is in and when, rather than booking them with whoever is free.

What about the late-cancel policy?

It states it at booking, so it is not an argument at the door.

Does it work with my booking app?

Import your clients by spreadsheet so it knows your regulars. It can book into its own calendar, or take the request and send you the details to confirm in your app.

Can clients show the cut they want?

Yes. It texts a link, they send a reference photo, and it books the right service for the fade and beard work in it.

Does it handle walk-in questions?

Yes. Opening hours, today’s wait and whether a barber is in are answered from what you set, and it offers the next free slot.

Will it text back people who message?

Yes, if you switch it on. It answers booking texts with real times and steps back when you reply yourself.