Every call answered. Month to month.
Aroha starts free. Essentials is NZ$79.99 a month for 150 plan minutes, Growth is NZ$179.99 for 450 and Pro is NZ$349.99 for 1,200, or pay as you go at NZ$0.59 a minute answered plus NZ$5 a month for a number. Prices are NZD excluding GST, month to month with no contract.
Plans
- Free: NZ$0 a month
- Build and test a receptionist in your browser. 10 web-call minutes a month.
- Essentials: NZ$79.99 a month
- 150 plan minutes a month, one receptionist and one phone number.
- Growth: NZ$179.99 a month
- 450 plan minutes a month, up to three receptionists and two numbers.
- Pro: NZ$349.99 a month
- 1,200 plan minutes a month, up to ten receptionists and five numbers.
Questions
What happens if I go over my minutes?
Monthly allowances use model-weighted plan minutes, so different models can use the pool at different rates. Check the model estimate in your agent builder. Your billing settings show your limit and whether extra usage is permitted; upgrade or adjust your setup before reaching it. Messaging and other services have their own allowances.
Can I change plan later?
Yes. Review the effective date, price and any adjustment in the billing screen before confirming a plan change. Unused monthly minutes do not roll over.
Is there a contract?
No. It is month to month and you can cancel from the billing screen without emailing anyone.
Do I pay for a phone number as well?
Each plan shows its number allowance. Availability, charges, documents and approval timing depend on the carrier, country and number type. Review the order details before confirming. An ordered number is not live until approved and connected to a published receptionist.
What if it says something wrong to a customer?
Open the instructions in the agent builder, edit them and save a draft. Test the change, then publish it to update the live receptionist. Review the call transcript to check the actual response; saving a draft alone does not change live calls.
What currency am I charged in?
In New Zealand dollars. Outside New Zealand your card is charged in NZD and your bank converts it, so the amount in your own currency moves a little with the exchange rate. Prices exclude GST, and your billing screen shows the exact amount before you confirm.