An AI receptionist for electricians.
Aroha answers the calls you miss while you are in a ceiling or at the switchboard. It tells a full power cut from a tripping circuit, gives safe first steps, books the job into your calendar and texts you anything that cannot wait.
A real kind of call
Caller: Half our house has no power and there’s a funny smell near the switchboard.
Aroha: Thanks for calling. Please don’t touch the switchboard. If there is any smoke or flame, hang up and call 111. If not, I’m texting Dave right now as urgent, and I’ll send you a link so you can send a photo from a safe distance.
The owner gets “burning smell at switchboard, no fire, half power out” with the address. Booked as the next job.
The calls it handles for electricians
- Power keeps tripping
- Aroha asks what was running when it tripped and whether it resets, books a fault-finding visit, and notes the switchboard location.
- No power to half the house
- It checks whether the neighbours have power, so you are not sent to a network outage, and flags it as urgent when it is only their house.
- New lights or extra sockets
- It takes how many, which rooms, the ceiling type and access, and texts a link for photos so you can quote.
- EV charger or heat pump install
- It asks the make and model, where the switchboard is and the distance to the car park or wall, and books a site visit.
What Aroha asks
- What is happening and where
- Whether the neighbours have power
- Any burning smell, sparks or heat
- Address, access and switchboard location
- Photos of the fault or the switchboard
Texted to you straight away
- Burning smell, sparks or a hot switchboard (they are told to keep clear and call 111 if there is fire)
- No power for someone who relies on medical equipment
- Exposed or damaged wiring
- A whole business without power
Questions
Will it tell callers to do electrical work?
No. It only gives safe first steps, such as keeping clear and checking with the neighbours, and leaves the work to you.
Can it book quotes and jobs separately?
Yes. Quote visits and paid jobs can have their own lengths, and Aroha books the right one.
Do I keep my own number?
Yes. Your phone rings first. Calls you miss are forwarded to your Aroha number with one short code. See the codes for your network.
What does it cost?
Start free: a 14-day trial on your own number with up to 60 minutes of calls, then about 10 answered calls a month free. After that, pay as you go at NZ$0.59 a minute or choose a plan from NZ$79.99 a month. See every price.