Aroha AI

An AI receptionist for roofers.

Aroha answers the calls you miss while you are up on a roof. It flags an active leak straight away, books inspections and quotes into your calendar, and texts the caller a link to send photos, so you know what you are walking into.

A real kind of call

Caller: Water’s coming through our ceiling after last night’s rain.

Aroha: I’m sorry. Put a bucket under it and move anything electrical away. If the ceiling is sagging, keep everyone out of that room. I’m texting Tane as urgent now, and I’ll send you a link for a photo of the ceiling.

The owner gets the address, “active leak, ceiling ok, two storey” and a photo. Booked first thing.

The calls it handles for roofers

Leak after rain
Aroha asks where the water is coming through and whether it is still dripping, gives them the bucket-and-tarp basics, and texts you at once.
Re-roof quote
It takes the roof type, the rough size and the age, and books an inspection.
Spouting and gutters
It asks what is blocked or broken and the height of the house, and books the job.
Insurance claim
It takes the claim number and the insurer, so the paperwork is ready.

What Aroha asks

  • Where the leak or damage is
  • Roof type: iron, tile or membrane
  • Single or two storey
  • Insurance claim number if there is one
  • Photos from the ground and inside

Texted to you straight away

  • Water coming through a ceiling now
  • Storm damage with the roof open
  • A sagging ceiling

Questions

Does it work for storm surges?

Yes. When a storm brings fifty calls at once, Aroha answers every one, sorts the active leaks to the top and texts you those first.

Can it take insurance details?

Yes. It asks for the insurer and the claim number and puts them on the job.

Do I keep my own number?

Yes. Your phone rings first. Calls you miss are forwarded to your Aroha number with one short code. See the codes for your network.

What does it cost?

Start free: a 14-day trial on your own number with up to 60 minutes of calls, then about 10 answered calls a month free. After that, pay as you go at NZ$0.59 a minute or choose a plan from NZ$79.99 a month. See every price.