An AI receptionist for locksmiths.
Aroha answers every lockout call, day and night, when you cannot. It takes the address, the lock and whether anyone is at risk, tells them your call-out fee, and texts you the job straight away so you can be on your way.
A real kind of call
Caller: I’ve locked myself out and my keys are inside. It’s a Yale deadlock.
Aroha: No worries, we can help. Is anyone inside the house? What’s the address? The call-out fee is $95 and Ben can be there in about 30 minutes. I’ll text you when he’s on the way.
The owner gets the address, the lock and “no one inside”. Caller told the fee and the time.
The calls it handles for locksmiths
- Locked out of the house
- Aroha asks whether anyone is inside, especially a child or someone unwell, takes the address and the door type, and texts you at once.
- Locked out of the car
- It takes the make, model and year, and where the car is parked.
- Rekey after a move
- It asks how many locks and the brand, and books a time.
- Business security
- It takes the site, the system and the contact, and books a visit.
What Aroha asks
- Where they are and what is locked
- Whether anyone is inside or at risk
- Door, lock or car details
- Proof they live there or own the car, on arrival
- Best number for when you are on the way
Texted to you straight away
- A child or vulnerable person locked inside (they are told to call 111 first)
- Someone locked out at night or in bad weather
- A business that cannot open or close
Questions
Can it give my call-out fee?
Yes. Tell Aroha your fees and it quotes them exactly. It never invents a price.
Does it work at 2am?
Yes. Aroha answers every call, every hour, and texts you the jobs you said you take after hours.
Do I keep my own number?
Yes. Your phone rings first. Calls you miss are forwarded to your Aroha number with one short code. See the codes for your network.
What does it cost?
Start free: a 14-day trial on your own number with up to 60 minutes of calls, then about 10 answered calls a month free. After that, pay as you go at NZ$0.59 a minute or choose a plan from NZ$79.99 a month. See every price.